Submit a New Claim
Statement of Loss
Any person who knowingly and with intent to injure, defraud or deceive any insurer and files a statement of claim or any application containing false, incomplete or misleading information is guilty of a felony of the third degree.
Damage Information
Is your item under manufacturer warranty?
If damaged, did you attempt to repair the damage? *
What is your preferred method of contact? *
I VERIFY THAT THE INFORMATION ON THIS SERVICE REQUEST IS ACCURATELY DOCUMENTED AND I UNDERSTAND THE INFORMATION SUBMITTED WILL BE USED TO PROCESS THIS SERVICE REQUEST
After completing the required boxes, press "Submit" to register your claim.
Claim Filing FAQs
To start a claim, you will need your zip code and either your contract/agreement number or sales invoice number. If you don't have either of these on hand, you can look up your record using your zip code and full name.
Next, you will need to provide the following:
- Description of item issue
- A picture of the entire item
- A picture of the item issue
For Appliance, Electronics, and HVAC claims, you may also be asked to provide the following to your customer service representative:
- Item's manufacturer and model
- Item's serial number
You can quickly and easily file a claim either online or by phone.
ONLINE
To get started, click File New Claim. Available 24/7.
BY PHONE
Call to speak with a Customer Service Representative. Available Monday through Friday, 8:00 AM until 5:00 PM EST. Except for observed holidays.
Not a problem! We can locate your plan using your name and zip code.